Third parties, like OEM technicians and maintenance contractors, are crucial for operational technology (OT) environments' availability, integrity, and safety. They often work remotely, connecting to clients' OT environments via VPN-based options or OEM-specific tools. However, this approach is flawed as OT and IT environments have distinct security and operational needs. A unique approach specifically designed for OT is necessary to address these challenges and risks.
This whitepaper explores the security and operational challenges of using standard IT-oriented solutions.
