4fcc35d8-3c69-4fb9-8e23-e017580bb2a2

What happens when AI takes the night shift?

For decades, keeping systems always-on meant keeping humans always-on too, nights, weekends, and everything in between. That's changing faster than most organizations are prepared for, and the businesses that adapt first will operate at a scale and speed the rest can't match.

What you'll learn:

  • Where AI agents are headed by 2028: Gartner projects 33% of enterprise applications will include agentic AI within the next two years.
  • How much decision-making shifts to AI: 15% of work decisions are expected to be made autonomously.
  • Where AI already meets your customers: 20% of digital storefront interactions will be handled by AI agents.
  • What "always-on" looks like next: The shift from deterministic chatbots to truly autonomous agents, and what it means for operations that never sleep.

This isn't a distant forecast, it's already underway. Download the infographic to see the full picture, backed by Gartner research, of how AI is moving from copilot to coworker.


Yes, I would like to receive information about PagerDuty products and services. For more information, please see our Privacy Policy.